Mac Os X Troubleshooting How To Real Solutions For Mac

Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?

If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.

Immediately after your Mac restarts (some Mac computers play a startup sound), press and hold the command ⌘ and R keys until the Apple logo appears, then release the keys. Select Disk Utility, then Continue. Select your hard drive, then select First Aid at the top. A message telling you First Aid will check and repair errors. However, video viewing becomes irritating with a number of problems that interrupt videos and you find that YouTube is not working on Mac device. Below are the complete solutions on YouTube not working on Mac (macOS Mojave, High Sierra, Sierra, El Capitan, Yosemite, Mountain Lion, Lion and Snow Leopard).

Some fixes will be easier than others but none require advanced knowledge.

If you’re ready to fix Chrome, let’s begin!

Is it your Mac or Chrome that is slow?

Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?

A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.


CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.

Common Chrome problems on Mac (and their fixes)

Mac battery draining fast

Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?

If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.

Follow these steps to find the offending site or extension:

  1. Open Chrome and choose Window in the top menu.
  2. Click on Task Manager.
  3. In Task Manager, click the Memory Footprint column to sort them.

Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.

Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.

Chrome is running slow

Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.

Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.

The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.

Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.

To manually delete your Chrome cache on Mac:

  1. Open Chrome and choose Chrome in the top menu.
  2. Select Clear Browsing Data.
  3. Check the history, cache, cookies, and other types of browser data that you want to delete.
  4. Click 'Clear data.'

Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).

To delete Chrome cache and other browsing data with CleanMyMac X:

  1. Download the free edition of CleanMyMac X and launch the app.
  2. Go to the Privacy tab and select Chrome.
  3. Select what you want to clean.


Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier.

Сhrome using significant energy on Mac

“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.

  1. Open the Launchpad and type in Activity Monitor in the search bar.
  2. Now, sort by Energy and use the [x] button to quit a process.

Disable background synchronization

There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.

  1. Open Chrome and go to Settings (the 3-dot icon on in the top right corner).
  2. Select Privacy and security > Site Settings.
  3. Scroll down and click “Background sync.”
  4. Use the slider to disable the background sync.

What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Why was it enabled by default is a different question.

Chrome keeps freezing

Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.

We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.

Other ideas to try:

  • Close all tabs
  • Restore settings (Settings > Advanced > Reset settings)
  • Log out from all your Google accounts and log in back again.
  • Try browsing in an incognito window and see if that helps.
  • Reinstall Chrome from scratch

Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.

Google Chrome is not responding

However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.

There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.

There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.

Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.

  1. Open your Terminal app (you can find it via the Launchpad search).
  2. Now, paste in sudo purge into the Terminal window.
  3. Hit Enter

See if Chrome is feeling better now.

Google Chrome keeps crashing

Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!

Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.

How

Here’s what you should do to find a problematic Chrome extension.

  1. Update your browser
  2. Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.

  3. Run a Safety check
  4. The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select “Safety check” from the menu on the left. Press “Check now.” The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.

  5. Turn off browser extensions
  6. If that didn’t work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that’s when you’ve probably found the problem.

Troubleshooting

To manually disable and remove Chrome extensions:

  • Open Chrome and go to Window > Extensions.
  • Disable a few extensions or click Remove to completely delete them.
  • Relaunch Chrome.


Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.

An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.

To disable Chrome extensions the simple way:

  • Click on the Extensions tab in CleanMyMac.
  • Click on Chrome Extensions and disable as you like.

Chrome won’t open

Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:

  • Press and hold Command + Q — this will quit Chrome.
  • Press Option + Command + Esc — opens a Force Quit pane.
  • Uninstall Chrome and download it again.

If that doesn’t help, there’s a possibility that the problem is Google folder permissions.

Web pages not loading in Chrome

“Aw snap!”

This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.

The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.

  • Check your internet connection.
  • Update Chrome.
  • Restart your Mac.
  • Remove Chrome extensions (for steps see 'Google Chrome keeps crashing' section).
  • Disable or relaunch hardware acceleration

Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System

If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.

Chrome update failed

Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.

To reset Chrome manually:

  • Launch Chrome and go to Preferences
  • Scroll to the bottom and click on Advanced Settings.
  • Scroll to the bottom and click on Reset Settings.
  • Read the pop-up and Reset.
  • Relaunch Chrome and try to update.

Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.

Reset Chrome with CleanMyMac X's free tool:

  • Open CleanMyMac X
  • Go to Uninstaller tab and find Google Chrome in the list
  • Click Application Reset in the dropdown menu next to the Chrome icon.

If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.

More tips to troubleshoot Chrome

Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.

Enable Prefetch

Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.

Use shortcuts in Chrome browser

You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.

For example:

Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page

Find the full list of commands at the official Google Chrome Support page.

Frequently Asked Questions

Why does my Chrome keep freezing?

Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.

Why does Chrome use so much memory?

Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.

How can I speed up my browsing experience?

As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.

That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.

Mac os x troubleshooting how to real solutions for mac osx

Thanks for reading and stay tuned!

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When you turn on your Mac, the first thing that it does (after the hardware tests) is to check for a startup disk with Mac OS 9 or X on it. If your system doesn’t find such a disk on your internal hard drive, it begins looking elsewhere — on a FireWire or Universal Serial Bus (USB) disk or on a CD or DVD.

If your Mac can’t find your hard drive (or doesn’t find on it what it needs to boot OS X), you encounter a flashing-question-mark icon or the prohibitory sign.

If you encounter any of these warning icons, go through the following steps in the order listed, starting with Step 1. Then, if one doesn’t work, move on to the next.

Step 1: Run First Aid

In most cases, after you’ve booted successfully from the OS X CD, the first logical troubleshooting step is to use the First Aid option in the Disk Utility application.

Every drive has several strangely named components such as B-trees, extent files, catalog files, and other creatively named invisible files. They’re all involved in managing the data on your drives. Disk Utility’s First Aid feature checks all those files and repairs the damaged ones.

Here’s how to make First Aid do its thing:

1. Boot from your Mac OS X CD by inserting the CD and restarting your Mac while holding down the C key.

The OS X Installer appears on your screen.

2. Choose Installer –> Open Disk Utility to launch the Disk Utility application that’s on the CD.

3. When the Disk Utility window appears, click the First Aid tab to select that function of Disk Utility.

4. Click the icon for your boot hard drive at the left of the Disk Utility window.

Your boot drive is the one with OS X and your Home folder on it.

5. Click the Repair Disk button.

Your Mac whirs and hums for a few minutes, and the results window tells you what’s going on. Ultimately, First Aid tells you (you hope) that the drive has been repaired and is now okay. If so, go back to work.

6. Quit Disk Utility by choosing Disk Utility –> Quit Disk Utility or by pressing Command+Q.

7. Reboot without holding the C key down.

Troubleshooting

If First Aid finds damage that it can’t fix, a commercial disk-recovery tool may be able to repair the damage.

If everything checks out with First Aid, eject the CD and try to boot from your hard drive again.

Step 2: Safe Boot into Safe Mode

Booting your Mac in Safe Mode may help you resolve your startup issue by not loading non-essential (and non-OS X) software at boot time. You do it by holding down the Shift key during startup.

Keep holding down Shift until the Finder loads completely. If your Mac is set up so that you don’t have to log in, keep pressing the Shift key until the Finder loads completely. If you do log in to your Mac, type your password as usual, but before clicking the Log In button, press the Shift key again and hold it until the Finder loads completely.

You’ll know you held the Shift key long enough if your Startup Items don’t load (assuming that you have Startup Items; you can create them in the Accounts System Preference pane, although some programs create them for you).

Booting in Safe Mode does three things to help you with troubleshooting:

  • It forces a directory check of the startup (boot) volume.
  • It loads only required kernel extensions (some of the items in /System/Library/Extensions).
  • It runs only Apple-installed startup items (some of the items in /Library/Startup Items and /System/Library/Startup items). Note that the startup items in the Library folders are different from the Startup Items in the Accounts System Preference pane.

Taken together, normally these changes can work around issues caused by software or directory damage on the startup volume.

Some features, such as DVD Player, do not work in Safe Mode. Use Safe Mode only if you need to troubleshoot a startup issue.

If your Mac boots in Safe Mode, you may be able to determine what is causing it — usually a damaged Preference file (in Home/Library/Preferences) or one of your Startup Items (in the Accounts System Preference pane).

Step 3: Zapping the PRAM

Sometimes your parameter RAM (PRAM) becomes scrambled and needs to be reset. PRAM is a small piece of memory that’s not erased or forgotten when you shut down; it keeps track of things such as printer selection, sound level, and monitor settings.

PRAM stores these settings:

Mac Os X Troubleshooting How To Real Solutions For Mac Catalina

  • Time zone setting
  • Startup volume choice

Mac Os X Troubleshooting How To Real Solutions For Mac Osx

  • Speaker volume
  • Recent kernel panic information, if any

DVD region setting

Mac Os X Troubleshooting How To Real Solutions For Macs

To reset your PRAM, restart your Mac and press Command+Option+P+R until your Mac restarts itself. You may see the flashing question mark or spinning-disk cursor — then the icon disappears, and your Mac chimes again and restarts. Most power users believe you should zap it more than once. Now restart your Mac without holding down any keys.

Remember that your chosen startup disk, time zone, and sound volume are reset to their default values when you zap your PRAM. So after zapping, open the System Preferences application to reselect your usual boot disk and time zone and set the sound volume the way you like it.

Step 4: Reinstalling OS X

Mac Os X Troubleshooting How To Real Solutions For Mac Os

Reinstalling the system software last takes the longest and is the biggest hassle. If you’re still unsuccessful, you’ll have no choice but to consider Step 5.

Step 5: Take your Mac in for repair

If none of these suggestions work for you and you’re still seeing anything you shouldn’t when you start up your Mac, you have big trouble.

You may have any one of the following problems:

  • Your hard drive is dead.
  • You have some other type of hardware failure.
  • All your startup disks and your system-software CDs are defective (unlikely).

The bottom line: If you still can’t start up normally after trying all the cures here, you almost certainly need to have your Mac serviced by a qualified technician.